How Can We Help You?
Find answers to common questions or get in touch with our support team.
In-App Support
Chat with us directly
Settings > Help & Support
Response Time
We typically respond within
24-48 hours
Frequently Asked Questions
ZAT LAW is an AI-powered legal assistance app designed for users in India. It provides legal information, document analysis, case tracking, and connects you with verified lawyers. The app uses advanced AI technology to help you understand legal concepts and navigate the Indian legal system.
No. ZAT LAW provides legal information and educational content only. It is NOT a substitute for professional legal advice. For specific legal matters, court cases, or legal decisions, you should always consult a qualified, licensed lawyer. Our app can help you understand legal concepts and connect you with lawyers when needed.
You can create an account in two ways:
- Phone Number: Enter your mobile number and verify with OTP
- Google Sign-In: Sign in with your Google account
After verification, complete your profile by adding your name, location, and language preference.
We offer two subscription options:
- Free: 50 AI queries/month, 2 document uploads, basic features with ads
- Premium Monthly: ₹199/month - Unlimited queries, unlimited uploads, ad-free
- Premium Yearly: ₹1,999/year - Save 16% with annual billing
To cancel your subscription:
- Open the ZAT LAW app
- Go to Profile > Subscription
- Tap "Manage Subscription"
- Select "Cancel Subscription"
You'll retain access until the end of your current billing period. No refunds are provided for partial periods.
Our AI assistant is powered by advanced language models trained on Indian legal content. However:
- AI responses are for informational purposes only
- Information may be outdated if laws have recently changed
- Complex legal situations require professional analysis
- Always verify important information with a qualified lawyer
To upload a document:
- Go to the Documents section in the app
- Tap "Upload Document" or the + button
- Select a PDF or image from your device, or take a photo
- Wait for OCR processing to extract text
- Select "Analyze" to get AI insights
Supported formats: PDF, JPG, PNG. Maximum file size: 10MB.
To book a consultation:
- Go to the Lawyers section
- Search by specialization, city, or name
- View lawyer profiles, ratings, and fees
- Select "Book Consultation"
- Choose a date and time slot
- Complete payment if required
- Connect via video call at the scheduled time
Yes, we take data security seriously:
- All data is encrypted in transit using HTTPS/TLS
- We use Firebase with security rules for data access
- Payment processing is PCI-DSS compliant via Razorpay
- Your documents are stored securely and only accessible by you (and lawyers you share with)
Read our Privacy Policy for more details.
To delete your account:
- Go to Settings > Account
- Select "Delete Account"
- Confirm your decision
Alternatively, you can submit a deletion request through our Account Deletion page.
Note: Account deletion is permanent and cannot be undone. All your data will be deleted.
Currently, ZAT LAW supports:
- English
- Hindi
We're working on adding more Indian languages in future updates.
If you forgot your PIN:
- On the PIN entry screen, tap "Forgot PIN"
- Verify your identity via phone OTP or Google Sign-In
- Set a new 6-digit PIN
If you're still having trouble, contact support.
To report issues:
- In-App: Go to Settings > Help & Support > Report Issue
- Email: Send details to support@zat-law.com
Please include: your device model, app version, and steps to reproduce the issue.