Delete Your Account
We're sorry to see you go. Please read the information below before proceeding.
Important: This action is permanent
Once you delete your account, the following data will be permanently removed and cannot be recovered:
- Your profile information (name, phone, email)
- All chat history with AI assistant
- Uploaded documents and analysis results
- Case details and tracking information
- Lawyer consultation history
- Subscription information
What happens when you delete your account?
| Data Type | Deletion Timeline |
|---|---|
| Account & Profile | Immediately |
| Chat History | Within 24 hours |
| Documents & Files | Within 24 hours |
| Case Information | Within 24 hours |
| Payment Records | Retained for 7 years (legal requirement) |
| Anonymized Analytics | Not deleted (cannot identify you) |
Delete Your Account
You can delete your account in two ways:
Option 1: In-App Deletion (Recommended)
- Open the ZAT LAW app
- Go to Settings
- Select Account
- Tap Delete Account
- Confirm your decision
Option 2: Request via Form
If you cannot access the app, submit a deletion request below:
Need Help?
If you're having issues with the app and considering deletion, our support team might be able to help resolve your concerns.
Processing Time
Account deletion requests submitted via this form are processed within 7 business days. You will receive a confirmation email once your account has been deleted.