Privacy Policy

Last Updated: December 31, 2025

ZAT LAW ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.

By using ZAT LAW, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us:

• Account Information: Phone number (required for verification), email address (if using Google Sign-in), full name, profile picture
• Location Information: State and district of residence (manually entered, not GPS-based)
• Preferences: Language preference, notification settings, dark mode preference

1.2 Legal and Case Information

When you use our services, we may collect:

• Case details (case type, court, judge, hearing dates)
• Documents you upload for analysis
• Chat history with our AI assistant
• Consultation history with lawyers

1.3 Payment Information

For subscription services, we collect:

• Payment transaction IDs
• Subscription status and history

Note: We do not store your complete credit card, debit card, or bank account details. All payment processing is handled securely by Razorpay, a PCI-DSS compliant payment processor.

1.4 Automatically Collected Information

When you use the App, we automatically collect:

• Device information (device type, operating system version)
• App version and usage statistics
• Crash reports and error logs
• FCM tokens for push notifications

2. How We Use Your Information

We use the collected information for the following purposes:

3. Third-Party Services

We use the following third-party services that may collect and process your data:

3.1 Firebase (Google)

• Firebase Authentication: For secure login via phone OTP and Google Sign-in
• Cloud Firestore: For storing user data, cases, and chat history
• Firebase Storage: For storing uploaded documents and images
• Firebase Cloud Messaging: For push notifications
• Firebase Crashlytics: For crash reporting and app stability

Firebase Privacy Policy: https://firebase.google.com/support/privacy

3.2 Google AdMob

We display advertisements to free-tier users using Google AdMob. AdMob may collect device identifiers and usage data for personalized advertising.

Google Ads Privacy Policy: https://policies.google.com/privacy

3.3 Razorpay

We use Razorpay to process subscription payments securely. Razorpay handles all payment data in compliance with PCI-DSS standards.

Razorpay Privacy Policy: https://razorpay.com/privacy/

3.4 Agora

We use Agora for video consultations with lawyers. During video calls, Agora processes audio and video data.

Agora Privacy Policy: https://www.agora.io/en/privacy-policy/

3.5 AI Services

We use AI services (Claude by Anthropic and Google Gemini) to power our legal assistant. Your chat queries are processed by these services to generate responses. We do not share your personal identification information with these AI services.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Lawyers: When you request a consultation, we share your name, location, and case details with the lawyer you choose to connect with.
• Service Providers: With third-party service providers who assist us in operating the App (as listed above).
• Legal Requirements: If required by law, court order, or government request.
• Business Transfers: In connection with any merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate security measures to protect your information:

• All data transmission is encrypted using HTTPS/TLS
• Firebase Security Rules restrict unauthorized access
• Payment processing is PCI-DSS compliant
• Regular security audits and updates

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Account Data: Retained until account deletion
• Chat History: Retained until you delete it or your account
• Documents: Retained until you delete them or your account
• Payment Records: Retained for 7 years for legal/tax compliance
• Crash Logs: Retained for 90 days

7. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information via the app
• Deletion: Request deletion of your account and data
• Opt-out: Disable push notifications in app settings
• Ad Preferences: Opt-out of personalized ads via device settings

To exercise these rights, contact us at privacy@zat-law.com or use the account deletion form.

8. Children's Privacy

ZAT LAW is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than India where our service providers operate. These countries may have different data protection laws. By using the App, you consent to such transfers.

10. Permissions We Request

Our App requests the following permissions:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending a notification through the App for significant changes

Your continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@zat-law.com
• Support: Help Center

13. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

• Name: ZAT LAW Grievance Officer
• Email: grievance@zat-law.com